Webhook Retry

Missed a webhook? Don't worry we got you covered!

There might be cases when a particular integrator fails to handle the webhook event, resulting in us getting a response status code other than 200 OK . In these cases, we will resend the webhook event again to the integrator after some fixed intervals of times that are mentioned in the table below

Retry countDuration
1st10 seconds after the first event failed to return 200 OK status code
2nd30 seconds after the 1st retry failed to return 200 OK status code
3rd1 minute after the 2nd retry failed to return 200 OK status code
4th10 minutes after the 3rd retry failed to return 200 OK status code
5th30 minutes after the 4th retry failed to return 200 OK status code
6th1 hour after the 5th retry failed to return 200 OK status code
7th4 hours after the 6th retry failed to return 200 OK status code
8th12 hours after the 7th retry failed to return 200 OK status code
9th24 hours after the 8th retry failed to return 200 OK status code

Fetching list of webhook events

You could also fetch the list of webhook events that were sent to your configured URL in case you missed something or want to cross verify events. Use the List webhook events API for the same.

For additional details you can also use the retrieve webhook event by id API.